Privacy Policy
                                 Last Updated: Dec 17,2025

Everything Fiesta Rentals (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers, event organizers, and website visitors. We operate as a full-service event rental and entertainment company, providing event equipment, entertainment, décor, production, and related services excluding food services, throughout Edmonton, Alberta, and surrounding areas.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy laws.

By using our website or booking our services, you consent to the practices described in this Privacy Policy.

 

1.Personal Information We Collect

We may collect personal information necessary to provide our event services, including but not limited to:

• Name and contact details (email address, phone number)

• Billing, delivery, and event location addresses

• Event details (date, time, duration, venue type)

• Services, equipment, and entertainment requested

• Payment and billing information (processed securely)

• Identification documents (when required for rentals)

• Emergency or on-site contact information

• Communications with us (emails, messages, or forms)

 

2. Website & Voluntary Information Submission

Our website may collect personal information only when voluntarily provided by the user. This includes information submitted through:

• Contact or inquiry forms

• Quote request forms

• Booking or consultation request sections

Users may browse our website without providing personal information. Any information submitted through website forms is provided voluntarily and used solely for responding to inquiries, providing quotes, or delivering requested services.

 

3. How We Use Personal Information

We use personal information to:

• Respond to inquiries and prepare quotes

• Confirm bookings and schedule services

• Prepare rental agreements, waivers, and invoices

• Deliver, set up, operate, supervise, and retrieve event equipment

• Assign staff, entertainers, technicians, or operators

• Process payments, deposits, and refunds

• Communicate service updates or changes

• Meet safety, insurance, and legal obligations

• Improve our services and customer experience

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4. Events Involving Children

Many events we service involve children. We do not knowingly collect personal information directly from children. All information is provided by a parent, legal guardian, or authorized event organizer, who is responsible for consent on behalf of minors.

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5. Consent

By providing personal information to Everything Fiesta Rentals, you consent to its collection, use, and disclosure as described in this Privacy Policy. Consent may be withdrawn at any time, subject to contractual, legal, or insurance requirements.

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6. Payment Information

Payments are processed through secure third-party payment providers. We do not store full credit card numbers on our website servers. Any credit card authorization forms are stored securely and accessed only by authorized personnel.

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7. Disclosure of Personal Information

We do not sell or rent personal information. We may disclose personal information only as necessary to:

• Employees or contractors assigned to your event

• Payment processors and service providers

• Fulfill contractual obligations

• Meet legal, regulatory, or insurance requirements

• Protect against fraud or enforce our legal rights

Only the minimum amount of information required is disclosed.

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8. Marketing & Promotional Communications

We may use customer contact information to send promotional communications, including special offers, discounts, and new or seasonal event packages offered by Everything Fiesta Rentals.

Promotional messages are sent in compliance with Canada’s Anti-Spam Legislation (CASL). Each communication includes clear instructions on how to unsubscribe. Recipients may opt out at any time by replying to the message with “STOP” or by contacting us directly. Unsubscribe requests are processed promptly.

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I agree to receive promotional emails and special offers from Everything Fiesta Rentals. I understand I can unsubscribe at any time by replying “STOP”.

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9. Photos, Video & Media Use

With prior consent, photographs or videos captured during events may be used for promotional or marketing purposes, including on our website and social media platforms. Clients may opt out by notifying us in writing prior to the event.

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10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, unauthorized access, misuse, or disclosure. Access to personal information is limited to those who require it to perform their duties.

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11. Retention of Information

Personal information is retained only as long as necessary to fulfill service, legal, accounting, insurance, or regulatory requirements. When no longer required, information is securely destroyed or anonymized.

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12. Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. Cookies do not collect personal information unless voluntarily provided. Users may disable cookies through their browser settings.

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13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content and encourage users to review their privacy policies independently.

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14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised date. Continued use of our website or services constitutes acceptance of the updated policy.

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15. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Everything Fiesta Rentals
Edmonton, Alberta, Canada
📧 info@everythingfiestarentals.com
📞 825-459-7526